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Supported Accommodation

One Big Family have provided supported accommodation at Duke's House since July 2020. We have created a home for people to begin a journey of recovery from rough sleeping which is warm and welcoming.  
This is a 9 bedroom project which offers a place to live plus support to people who have experienced rough sleeping and often have multiple, complex needs.  

Referrals currently come via the Medway council Rough sleeper Initiative and Housing Options team.  
Our team of well trained staff and volunteers recognise that to form positive relationships with our residents can take time and gentle perseverance, but we offer a truly "person centred" approach which tailors support to the resident's "need" - we are on hand 12 hours a day .


We have helped clients with issues such as : 

  • addiction 

  • mental health 

  • health issues  

  • debt / budgeting 

  • lack of life skills / meaningful use of time  

  • reconnecting with family  

We recognise many of our residents have experienced trauma, so in 2023 we commissioned the services of Reset-21 to provide Trauma informed Training to our team to help us widen our knowledge and empathy (thus enabling us to provide the best support we can), they also offer a weekly on-site counselling service to our residents - for a small charity we have big ideas!  

Showing residents that you actually care and are not going to give up on them even if they make a mistake is such an important part of what we do at Dukes House. Offering a listening ear and kindness makes a world of difference.

Did you know....


Residents have moved on to their own accomodation


Volunteers work at Dukes House

Each new resident receives a welcome pack with:





Tea / Coffee / Sugar


Food Parcel

Dukes House receives no official funding, only your time and donations make it possible.


Thank you to everyone who has supported One Big Family and continues to support us. 


You really can make a difference and change someone’s life.


There are various ways you can donate:

  • Monetary donations via the red donate button

  • Buying much needed items from our Amazon wishlist

  • Through Co-op rewards

  • Through Easy Fundraising - raise donations whenever you shop online

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