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One Big Family


Soup Kitchen

Our soup kitchen seeks to help anyone who needs hot, nutritious food & a helping hand. With a friendly atmosphere, and plenty of hot food, drinks, clothing, toiletries and bedding available. 

Food parcels

We offer thrice weekly delivery of food parcels and essentials to people in need who are referred by other agencies (eg Social services, accommodation providers, DWP etc).


We always need donations of the following foods, which can be dropped off at the Meeting House Lane entrance of Emmaus Church, Chatham, ME44YU on Wednesdays and Fridays between 11am and 2pm, or on a Sunday between 5pm and 7pm.

  • Tinned meat/vegetables /fruit

  • Soup/beans

  • Pasta/rice/cereal

  • Long life milk

  • Coffee/tea/sugar/juice

  • Biscuits/crisps/Snacks

  • "Kettle" food - noodles and soups


Homestarter Packs

Our homestarter packs are given to people (referred by other agencies eg housing, Domestic Abuse charities, etc) who are newly  accommodated, often in emergency situations.

Over the last 12 months (up to November 2022) we have delivered our homestarter packs tto over 220 people.... 

Each Homestarter Pack includes:

  • New duvet/pillow/bedding /towels

  • Crockery/cutlery 

  • Pans/frying pan

  • Kitchen utensils (eg tin opener/peeler/ serving spoons etc) 

  • Tea towels

  • Kettle/Toaster/Microwave 

  • Cleaning parcel (including washing up liquid/laundry detergent/cloths/antibacterial spray)

Each of these costs approximately £200!

Find out how to donate items to our homestarter packs here.

Dukes House

Find out about the work we do at Dukes House temporary accommodation.


Winter in Medway

The homeless winter refuge is an emergency provision that opens any night the temperature is forecast to "feel like" zero degrees or below during specific times of the year. Find out more on our winter refuge page.

Image by Alex Padurariu


We were very proud  winners of the Pride in Medway awards 2017 and we were again nominated for the award in 2018. We were proud winners of the MHS homes award 2019 and 2021 saw us win the Kent Charity Award for best use of volunteers during Covid.

In October 2022 we were honoured to win The "Excellent Community Project " award at the annual Kent Housing Group Extraordinary Awards.

We work very closely with other organisations and we are part of the Supporting the Homeless in Medway Network.

In addition to the soup kitchen, we do regular outreach work around the Medway Towns as well as offering support by signposting to other organisations and accompanying people to appointments, such as with the council’s housing team and doctors. 

For more information please contact Elizabeth

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